Learn More About Food Truck Management

By Scott Devine November 17, 2024
Everything you need to start your Georgia food truck in one place.
the state flag of south carolina
By Scott Devine November 16, 2024
Everything you need to start your South Carolina food truck in one place.
serving waffles from a food truck
By Scott Devine November 16, 2024
Getting Started in the mobile food business is a challenge to say the least, this guide is our humble attempt at helping others find their way into this amazing, yet exceedingly chaotic at times, industry.
By Scott Devine November 13, 2024
Choosing the best generator for your food truck is a crucial step in building a reliable, mobile food business. Generators are essential for powering appliances, lighting, and other equipment, especially since most jurisdictions require food trucks to be self-sufficient to pass their health inspection. This guide will help you determine your power needs, understand different types of generators, and share some popular choices.
February 13, 2023
If you own a small business, chances are you’ve received negative reviews. It’s an inevitable part of being in business. But don’t despair – there is a way to respond to such reviews that allows you to maintain your integrity and protect your reputation. By responding thoughtfully and with grace, you can still turn the situation around and keep your customers happy. Let’s take a look at what that looks like in action. Step 1: Listen To Your Customers The first step after receiving a negative review is simply listening to what your customer has to say. Even if the review is unfair or unjustified, it’s important that you take the time to understand their point of view so that you can address their concerns appropriately. You don’t need to agree with them, but it helps if they feel heard and respected by your response. Step 2: Respond Promptly Once you have taken the time to listen, it's important that you respond as quickly as possible. This shows customers that you care about their opinion and value their feedback. It will also help prevent any further damage from occurring due to lack of communication or delay in response time. Be sure not to rush into making promises or commitments until after you have had sufficient time for contemplation and deliberation. Step 3: Consider All Options Before responding, consider all of your options carefully – including those outside of the realm of the review itself (such as offering discounts for future purchases). Taking some extra time to weigh all potential solutions will help ensure that whatever action plan is ultimately chosen is both effective and beneficial for both parties involved in the situation. Conclusion: No one likes dealing with negative reviews, but they are an inevitable part of doing business online these days. The key is responding thoughtfully, promptly, and intentionally; this demonstrates both respect for your customers' opinions as well as a commitment on your part towards resolving any issues they may have encountered while interacting with your business. By following these steps, small business owners can not only defuse tense situations but also use them as an opportunity for growth and improvement–all while protecting their reputation in the process!
January 31, 2023
Hello, Glitch Local community. In this day and age we have noticed that trust in online business is dwindling. Some of the best ways to build that trust is through reviews! They are as good as word of mouth, so we want to get as many as we can. So, today we are here to give you the top 5 ways to get organic reviews. 1 Creating Great Customer Experiences The best place to start is right there in the store. Providing that excellent customer care in person really makes you stand out. Everyone knows you by the smile on your face, and customers appreciate that. Your genuine interest in their needs while helping them find exactly what they are looking for will make you memorable. Just having emotional connections with customers can generate those positive reviews you're looking for. This is definitely going to set you up for review success 2 Having Listings…That Are Claimed! Now it’s time for listings! If you aren’t familiar, listings are online details of your business where everyone can find your basic store details. These can be on google, bing, yahoo, yelp, and many more places. When you have listings across so many search engines it helps future customers read reviews and gain trust to come visit you in person! Then they can leave reviews there themselves Also, when you have listings you should definitely make sure to claim them! Customers may not even consider your business if they think that you aren’t real. This tends to happen when your business is unclaimed, so don’t forget to claim them! 3 Just Ask It may sound simple, but asking to review your products or services is okay. You can ask at check out, or even have friendly reminders around the store with yelp stickers, business cards, table top signs, and printed at the bottom of receipts. Just asking the right way and more specifically at the right time gives you a great opportunity to boost those reviews. 4 Customer Checkups When you gather customer information, like emails and phone numbers, check back in with them. Customers really respond well to businesses that drop a quick thank you over text, or a follow-up email on a product. Each of these are opportunities to offer customers chances to leave reviews. You can do this easily with links to specific listings where they can leave those reviews. 5 Respond to Negative Reviews! We should respond to all of our reviews, but responding to negative reviews is especially important. It’s not a bad thing to get a negative review at all, it's all in the response. When you properly respond to negative reviews it shows you’re involved and care about your service. This in turn builds that online trust we are looking for. Also, letting customers give you that feedback can help you improve future customer experiences. All in all, when properly done, bad reviews aren’t so bad after all! These are just the top 5 ways to get those organic reviews you’re looking for. As those reviews flow in, you will see how much they help your business' bottom line. More foot traffic in your store, more customers to create experiences for, and more reviews to ask for sounds pretty great doesn’t it? And, you can start applying these few tricks as soon as today!
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